Privacy policy

Information We Collect

We may collect the following information when you make a booking or stay with us:

Full name and contact details (phone number, email address).
A copy of your valid identification document.
Payment information (processed through secure third-party platforms).
CCTV footage outside the building for safety and security purposes.

How We Collect Information

We collect information directly from you through our booking website, online form, WhatsApp, and in-person check-in process.

Purpose of Data Collection

Your information is collected and processed for the following purposes:

To confirm and manage your booking.
To verify your identity during check-in.
To process payments securely.
To maintain security and safety within our premises.
To communicate special offers, updates, or marketing messages (you may opt out at any time).

Data Sharing

We may share limited information with:

Payment processors to facilitate transactions
Cleaning and maintenance staff for operational purposes
Law enforcement agencies when required by law
We do not sell or rent personal information to third parties.

Data Retention

Your personal information is retained only for as long as necessary to achieve the purpose for which it was collected, after which it will be securely deleted or anonymized.

CCTV Usage

CCTV cameras are installed outside of the property and will capture movements in & out the building but not within solely for safety and security. Recordings are kept only as long as necessary for security monitoring and investigation purposes.

Your Rights

Under the Nigeria Data Protection Act, 2023, you have the right to:

Request access to your data.
Request correction or deletion of your data.
Withdraw consent for marketing communications.

Contact Us

For questions, concerns, or data requests, please contact us at [email protected] and +2349163373967